At Mugmosaic, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit Mugmosaic.com or interact with our services.

1. Information We Collect

1.1. Personal Information
When you make a purchase or create an account, we collect the following personal information:

  • Name
  • Email Address
  • Shipping Address
  • Phone Number
  • Payment Information (credit card details or other payment methods)

1.2. Non-Personal Information
We also collect non-personal information to improve our website’s functionality and user experience, such as:

  • Browser type
  • IP address
  • Pages visited
  • Time and date of access

1.3. Cookies
We use cookies to enhance your browsing experience on our website. Cookies are small files stored on your device that allow us to recognize you on future visits and personalize your experience. You can control cookie settings in your browser if you prefer not to accept them.

2. How We Use Your Information

2.1. Order Processing
We use your personal information to process and complete your orders, including shipping and payment. This is necessary to fulfill our contractual obligations to you.

2.2. Customer Communication
We may use your email address and phone number to send you order confirmations, shipping updates, and other customer service communications related to your purchases. You may opt-out of marketing emails at any time.

2.3. Website Improvement
We may use non-personal information to improve our website’s functionality, enhance user experience, and monitor for security purposes.

2.4. Marketing
With your consent, we may send you promotional emails about new products, special offers, or other information related to Mugmosaic that we think may interest you. You can unsubscribe from these emails at any time.

3. How We Protect Your Information

3.1. Security Measures
We implement a variety of security measures to protect your personal information from unauthorized access or disclosure. This includes using SSL encryption for online transactions and other security technologies to safeguard your data.

3.2. Payment Security
All payment transactions are processed through secure payment gateways and are never stored on our servers. We work with trusted third-party payment processors to handle your financial information securely.

4. Sharing Your Information

4.1. Third-Party Service Providers
We may share your personal information with trusted third-party service providers who assist us in processing payments, delivering packages, and improving our services. These providers are required to use your information only for the purposes of performing their services for us and are not allowed to share or use it for other purposes.

4.2. Legal Requirements
We may disclose your personal information if required to do so by law, such as in response to a subpoena or other legal process, or if we believe that such action is necessary to protect our rights, the safety of others, or to prevent illegal activity.

5. Your Rights

5.1. Access to Information
You have the right to access and update the personal information we hold about you. If you wish to review or correct your information, please contact us at service@mugmosaic.com.

5.2. Opt-Out
You can opt out of receiving marketing emails by following the unsubscribe instructions in each email or by contacting us directly.

5.3. Data Deletion
You have the right to request that we delete your personal data, subject to any legal obligations we may have to retain certain information for specific periods.

6. Third-Party Links

Our website may contain links to third-party websites that are not operated or controlled by Mugmosaic. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Changes to This Privacy Policy

Mugmosaic reserves the right to update or change this Privacy Policy at any time. Any changes will be posted on this page, and we will update the “Last Updated” date at the bottom of the policy. We recommend that you review this Privacy Policy periodically.

8. Contact Information

If you have any questions or concerns about this Privacy Policy or the way your personal information is handled, please contact us at:
Email: service@mugmosaic.com
Address: 27 Glen Road, Sandy Hook, CT, 06482.