Welcome to Mugmosaic.com. By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our services.

1. General Terms

1.1. These Terms of Service (“Terms”) apply to all users of Mugmosaic.com, including but not limited to, customers, visitors, and others who access or use the site.

1.2. Mugmosaic reserves the right to modify or update these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically for any updates.

2. Products and Pricing

2.1. Product Availability

  • All products available on our website are subject to availability. We reserve the right to discontinue or modify any product or service offered at any time without prior notice.

2.2. Pricing

  • Prices for our products are subject to change without notice. Mugmosaic is not responsible for any errors in pricing displayed on our website. If a pricing error is found in your order, we will notify you and offer you the option to cancel or adjust your order.

3. Orders and Payment

3.1. Order Confirmation

  • Once you place an order on Mugmosaic.com, you will receive an email confirming your order. This email does not guarantee that your order has been processed or shipped.

3.2. Payment Methods

  • We accept various forms of payment, including credit cards and other secure payment methods. By providing your payment information, you authorize us to charge the agreed amount for the purchase of goods and shipping.

3.3. Order Cancellation

  • You can cancel your order by contacting us at service@mugmosaic.com before your order is processed and shipped. Once an order is shipped, it cannot be canceled.

4. User Accounts

4.1. Account Registration

  • You may be required to create an account to place orders or access certain features of the website. You are responsible for maintaining the confidentiality of your account information.

4.2. Account Security

  • You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

5. Shipping and Delivery

5.1. Shipping Rates

  • For full details on shipping rates, delivery times, and policies, please refer to our Shipping Policy.

5.2. Risk of Loss

  • Once your order has been shipped, the risk of loss or damage to the products passes to you. Mugmosaic is not responsible for any lost or damaged packages once they leave our warehouse.

6. Returns and Exchanges

6.1. Return Policy

  • For complete details regarding returns, exchanges, and refunds, please refer to our Returns Policy.

7. Privacy Policy

7.1. Data Collection

  • For information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.

8. Prohibited Uses

8.1. Illegal Activities

  • You agree not to use the website for any unlawful purpose, including but not limited to violating any local, state, or international laws.

8.2. Impersonation

  • You agree not to impersonate any individual or entity, or falsely state or otherwise mislead others regarding your affiliation with a person or entity.

9. Limitation of Liability

9.1. No Liability for Damages

  • To the fullest extent permitted by law, Mugmosaic is not liable for any direct, indirect, incidental, special, consequential, or punitive damages resulting from your use of the website, products, or services.

10. Governing Law

10.1. Applicable Law

  • These Terms are governed by and construed in accordance with the laws of the United States. Any disputes arising under or in connection with these Terms will be subject to the exclusive jurisdiction of the courts located in the United States.

11. Contact Information

11.1. Customer Service

  • If you have any questions about these Terms of Service or need assistance, please contact us at:
    Email: service@mugmosaic.com
    Address: 27 Glen Road, Sandy Hook, CT, 06482.